Date of Award

Spring 5-29-2015

Document Type


Degree Name

Doctor of Education (EdD)


Organizational Leadership

First Advisor

Dr. Carlos Guzman

Second Advisor

Dr. Walter Hightower

Third Advisor

Dr. Jalin Brooks Johnson


The purpose of this study is to discover techniques to transform retention rates for students in online courses compared to face-to-face courses in the higher education programs at California Community Colleges using a Delphi method. This qualitative study used a modified three-round Delphi technique to understand the phenomenon of the consistently lower student retention rates in fully online programs in California Community Colleges, as differentiated to student retention rates in on-campus programs. Panelists suggested their expert opinion and reveal their concerns. The research made recommendations based upon the findings of this Delphi study. The results of this study were be made available to the academic community to establish best practices that may influence student retention in California Community Colleges.


To my colleagues at Brandman University,

Thank you for the opportunity to be part of the first doctoral cohort. The experience was life changing and amazing.

All the best.