Date of Award

Spring 2-27-2024

Document Type

Dissertation

Degree Name

Doctor of Education (EdD)

Department

Organizational Leadership

First Advisor

Carol Anderson-Woo, Ed. D., Committee Chair

Second Advisor

George Giokaris, Ed.D.

Third Advisor

Marilou Ryder, Ed.D.

Abstract

Purpose: The purpose of this qualitative descriptive study was to explore how CALL software developers identify and describe their experiences with developing CALL software in the context of the four language competencies: reading, writing, listening, and speaking, along with teacher and learner fit.

Findings: The analysis of the collected data revealed six key findings that shed light on the developers’ experiences. The findings related to how CALL software developers combine different language competencies; how they implement continuous testing and evaluating of key elements of the language competencies; and how they ensure the development of a CALL program that is both effective and efficient.

Conclusion: Based on the findings and literature, six conclusions were drawn, including that CALL software developers need to be knowledgeable about learners’ needs for their target audience, they should utilize assessment guidelines to standardize practices, and they should consult with language educators as they develop programs.

Recommendations: Based on the findings of this study, the researcher recommends further research in the area of CALL software developers’ experiences in order to expand the understanding and knowledge of the subject matter through: (a) mixed research methods approach to obtain an in-depth understanding of how CALL software developers identify and describe their experiences with developing CALL software in the context of the four language competencies (reading, writing, listening, and speaking), along with teacher and learner fit or (b) a case-study approach. Additionally, a similar study is recommended but focusing only on the CALL developers’ experience incorporating VR and AI features in their software. This research would provide valuable insights into the development process, highlighting the complexities, successes, and lessons learned by CALL developers in integrating VR and AI features.

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