Date of Award

Spring 4-27-2022

Document Type

Dissertation

Degree Name

Doctor of Education (EdD)

Department

Organizational Leadership

First Advisor

Dr. Cindy Petersen Ed.D

Second Advisor

Dr. Jonathan Greenberg Ed.D

Third Advisor

Dr. Russell B Garcia, Ed.D

Abstract

Purpose: The purpose of this qualitative phenomenological study is to examine and describe how exemplary leaders of remote teams lead from the heart, using Mark Crowley’s four principles to accomplish extraordinary results in organizations.

Methodology: This qualitative phenomenological study examines and describes how exemplary leaders of remote teams at Fortune Global 500 companies who lead from the heart using Mark Crowley’s four principles accomplish extraordinary results in an organization. The research study is qualitative. The qualitative method was chosen to describe and understand the lived human experience. The study aims to uncover and explain patterns to make a scholarly contribution to existing theories (Patton, 2015). The research is phenomenological. The phenomenological approach examines individuals’ experience and investigates the problems connected to the experience to increase overall understanding (Ungvarsky, 2020).

Findings: Examining qualitative data from the participating exemplary leaders of remote teams at Fortune Global 500 companies who lead from the heart using Mark Crowley’s four principles to accomplish extraordinary results in an organization led to the various themes and findings. Analysis revealed 651 frequencies and 27 themes. From those 27 themes, seven key findings emerged.

Conclusions: The study examines and describes how exemplary leaders of remote teams at Fortune Global 500 companies who lead from the heart using Mark Crowley’s four principles accomplish extraordinary results in organizations. The research resulted in four conclusions.

Recommendations: Further research is recommended to replicate the study with leaders of remote teams from larger populations. A second recommendation is a replicate study to further the research on the effects of leading with heart with one researcher using a population of female leaders and another using a population of male leaders, where a third thematic member would perform a meta-analysis of the results. A third recommendation is to conduct further research on the effects of heart-led leadership from the lived experience of employees. Additional recommendations include conducting a comparative analysis of face-to-face and remote leaders of remote teams, conducting a multiple case study of the leading-with-heart thematic data, and conducting a phenomenological study with leaders of remote teams identified by the global majority.

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