Date of Award
Doctor of Education (EdD)
Dr. Timothy McCarty
Dr. Tod Burnett
Dr. Margaret Kenrick
Purpose: The purpose of this qualitative multicase study was to discover and describe the cultural intelligence practices California community college presidents use to lead their organization through the four dimensions of Ang et al. (2007) cultural intelligence (CQ) framework. Lastly, this study will examine the CQ practices of California community college presidents through the four dimensions of Ang et al.’s (2007) CQ framework.
Methodology: This qualitative multicase study was conducted through semistructured interviews of four California community college presidents to discover their use of CQ practices. Artifact collection and review was used to further describe how they use CQ practices from Ang et al.’s (2007) four dimensions of CQ framework when leading their organization.
Findings: Close examination of data from interviews and artifacts yielded 256 frequencies for CQ; eight themes emerged regarding the presidents’ practices of CQ leading their college. Eight key findings were identified to represent how community college presidents use the four dimensions of the CQ framework (cognitive, metacognitive, motivational, behavioral) when leading their organization.
Conclusions: The study concluded that community college presidents demonstrated use of CQ practices when leading their organization in the four dimensions of Ang et al.’s (2007) CQ framework (cognitive, metacognitive, motivational, behavioral). Furthermore, a president who is able to understand and respect others in an open and valuing way creates an institutional system of a culturally inclusive environment.
Recommendations: Further research is recommended to replicate this study for community college presidents within other states. Furthermore, given the importance of CQ practices used by college leaders, more research on a study that includes college presidents at universities and a study within vice presidents at community colleges would add breadth and depth to the data as well as a better understanding of the use of CQ practices used within the college system.
Marta, Jennifer, "Cultural Intelligence Practices Community College Presidents Use to Lead Their Organization" (2022). Dissertations. 478.