Date of Award

Summer 6-13-2017

Document Type


Degree Name

Doctor of Education (EdD)


Organizational Leadership

First Advisor

Dr. Patricia Clark White

Second Advisor

Dr. Keith Larick

Third Advisor

Dr. Jeffrey Lee


The purpose of this thematic, qualitative phenomenological study was to discover and describe the lived experiences of exemplar female business leaders and their use of the six domains of conflict transformation behaviors (collaboration, communication, emotional intelligence, ethics, problem-solving, and process). It explored how the domains were utilized to achieve common ground to transform conflict and achieve breakthrough results. This study considered the experiences, perceptions, and interpretations of exemplar leaders by way of interviews, observations, and the collection of artifacts. The need to research and study these leaders to discover how they were able to transform conflict and the interplay of the six domains of conflict transformation behaviors was both practical and significant as business leaders continue to face conflict and compete on a global platform. Female business leaders were selected for this study as women continue to rise in the ranks of their organizations and bring a unique perspective to conflict transformation. Findings from this study revealed that all six domains were used in combination when transforming conflict and establishing common ground. Further research should be widened to include female leaders across the country and a future study should be conducted that examines the difference in the male leader versus female leader approach to transforming conflict.

Included in

Business Commons