Date of Award
Summer 7-12-2021
Document Type
Dissertation
Degree Name
Doctor of Education (EdD)
Department
Organizational Leadership
First Advisor
Keith Larick, EdD.
Second Advisor
Generald Davie, EdD
Third Advisor
Jalin B. Johnson, EdD.
Abstract
Purpose: The purpose of this quantitative study was to identify CNAs’ perceptions about the most important soft skills used by CNAs in training and the workplace.
Methodology: This quantitative research study identified CNAs’ perceptions of the most important soft skills they used based on the composite model for soft skills. CNAs were selected based on purposeful sampling. Likert scores were collected from the survey responses.
Findings: Examination of the quantitative data from the 35 CNAs revealed that brainstorming is the most important collaboration soft skill in CNA training and the workplace.
Conclusions: Results based on the findings of this study observation and reflection are the most important soft skills for CNAs in training and the workplace. These soft skills must be administered with sensitivity as we deliver patient care.
Recommendations: This study was limited to a few organizations in Northern California for CNAs to examine CNAs in training and the workplace. Further investigation into soft skill training and implementation in all health care education programs and professional rotation programs would be beneficial.
Recommended Citation
McClendon-Payton, Kimberly S., "Vocational Education: CNA Students’ Perspectives of Soft Skills in Training and The Workplace" (2021). Dissertations. 391.
https://digitalcommons.umassglobal.edu/edd_dissertations/391
Included in
Community College Leadership Commons, Curriculum and Instruction Commons, Educational Assessment, Evaluation, and Research Commons, Higher Education Commons, Online and Distance Education Commons, Other Education Commons, Secondary Education Commons, Teacher Education and Professional Development Commons, Vocational Education Commons